Thanks for marking this as the answer. Run it in Safe mode with the internet disconnected. I have the same issue. Mean time if your RX470 still is under Warranty, I suggest you open a Warranty Ticket with either the Retailer/Vendor or XFX  manufacturer to see if they believe you need to RMA the GPU to be checked or replaced. NOTE: In Windows Sound Panel, click on the active Audio Device and on the Sub-Menu click on "Hidden and Disabled" to show all Hidden and Disabled Audio Devices. for now i'm just going to buy some usb speakers, thanks for your attention :D. Error: You don't have JavaScript enabled. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Protect Yourself From Tech Support Scams If another AMD GPU card audio works than the problem is with your RX470 card. RAM: G.Skill Ripjaws 8 GB (2x4) DDR4-2133, Storage: 500 GB WDC M.2-2280 + 1 TB WDC HDD, What's strange is that the same problem happened on my previous motherboard, the GIGABYTE B450M-DS3H, msinfo32 + eventvwr files, and minidump folder: Realtek is causing crackling audio issues in the speakers after I updated to the latest ones. Motherboard: ASRock B450M-PRO4 Microsoft global customer service number. your hardware. Does your TV Set show up in Windows Settings - Display? technical support services.

The latest device driver to run the AMD high definition audio device is missing. I have a HP Elitedesk. Possibly a defective HDMI port on the RX470 card since using your 200GE HDMI does have Audio to the TV. You can help protect yourself from scammers by verifying that the contact is a If so, try connecting your RX470 to the TV's DP or DVI-D input port and see if you get Audio. thanks, this is a Realtek driver. Try installing a previous AMD driver and see if you get audio in case the latest AMD Driver is causing the problem from here: If all the above methods failed and you are still unable to use the AMD High Definition Audio Device, we can try installing the IDT Audio driver on your computer. Is the TV Set showing in Sound Panel that it is using AMD HD AUDIO DEVICE driver using HDMI connection? Solution 5: Using IDT Audio Installer. I have already reinstalled the drivers, tried an older version but it always shows that the audio driver is not available ... All I want is to put the audio on my TV via HDMI cable, but without this driver even this option don't appears. Run the package and if it installs correctly again delete C:\AMD folder and reconnect the internet. Now install the full AMD Drive package you downloaded manually from AMD Download page. . Once it finishes uninstalling the current AMD Driver in Safe mode and boots back to Windows Desktop, still with the Internet disconnected, delete the AMD Installation folder C:\AMD if it was created before. Help!! From my investigations, it appears an AMD driver is missing (AmdAS4 may be). Learn More. Try installing your RX470 on another PCIe x16 slot on your motherboard and see if Audio works. You can help protect yourself from scammers by verifying that the contact is a Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary I have an XFX RX 470 on A320M motherboard, and Athlon 200ge. So my advice would be to download latest updates of Intel graphics driver , Amd graphics driver and Realtek driver , after that unplug from the internet and then uninstall those drivers ticking delete option in uninstall dialogue from device manager . The latest AMD Driver are the same for both the Athlon 200GE and RX470. Please turn JavaScript back on and reload this page. Reason why I mentioned the above, I noticed that you seemed to be having problems communicating in English. So you get video to your TV set using the RX470 but no Audio correct? Type out your reply in your native language then use Google to translate it into English. . official

Does your TV have any other type of Audio or Video Input ports besides HDMI? Expand the Sound, Video and game controllers. How satisfied are you with this response? Microsoft global customer service number. If Device Manager doesn't show either the 200GE Integrated Vega Graphics GPU or the RX470 GPU or AMD HD AUDIO DEVICE then use this basic method to install and remove the current AMD driver: Uninstall the current AMD Driver using DDU as per this method: It could be due to a corrupted AMD Driver installation. This tool uses JavaScript and much of it will not work correctly without it enabled. If playback doesn't begin shortly, try restarting your device. I recently just built a computer. You can help protect yourself from scammers by verifying that the contact is a, official Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Refer to ccc-uninstall for uninstall instructions. Uninstall the AMD Catalyst Driver. Not the express package. I realize English is not your language. The first step is to uninstall the audio driver with buggy audio manager. For AMD Radeon™ Graphics, AMD Radeon Pro Graphics, and AMD Processors with Radeon Graphics Only. Device Drivers are the components to communicate between the hardware and the system. Thanks for your feedback, it helps us improve the site.

You bought an asrock motherboard in 2020, instead of installing the asrock 2020 realtek audio driver (BTW you must use the installer exe), you went and installed R2.82 which was dated July 2017. after unticking "show compatible hardware" and selecting High definition audio device version 10.0.17763.1" a windows pops up with this message: "  installing this device driver is not recommended because windows cannot verify that it is compatible with
Download the driver from (Realtek High Definition Audio Driver), Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary If all the above methods failed and you are still unable to use the AMD High Definition Audio Device, we can try installing the IDT Audio driver on your computer. After finishing everything up, I realized that Realtek Audio Driver was not installing, no matter what I did. There is nothing strange about your problem. IF after doing all of the above and Device Manager still doesn't show AMD HD AUDIO DEVICE driver installed or your RX 470 or 200GE is missing or showing an error than I suggest you update all of your Motherboard's BIOS and CHIPSET drivers to the latest version. OK, I did all the things you mentioned and here are the tests: the test using only athlon 200ge + vega 3 are in photos 1 to 4, and the test with athlon 200ge + rx 470 is in photos 5 to 7, like you can see, my problem only occurs when I use the hdmi plugged into the rx 470, ----------------------------------------------------------here is the test with rx 470----------------------------------------------------------------, I sent it with a link before but I think the post was not approved because it is an external link, In short, what happens is that with the HDMI plugged into the rx 470 my TV doesn't even appear in the audio settings. Possibly you may have a defective Motherboard PCIe x16 slot. Does Device Manager show both AMD Integrated and GPU cards and AMD HD AUDIO DEVICE? Microsoft global customer service number. I tried downloading the driver from the motherboard's Note: if you can borrow a DP>HDMI Adapter to see if audio starts to work again just to eliminate a bad HDMI output port on your RX470 if a previous driver doesn't fix the problem. CPU: AMD Ryzen 5 2600. Usually 50% of their drivers catalog are faulty drivers . Also open a Online AMD Service Request (Official AMD Support) and see what they suggest in trying to get your audio to work with your RX470 from here: . The AMD Driver Auto-detect tool is a small application designed to detect the model of the AMD graphics product and the version of the Microsoft Windows® operating system installed in your computer. I actually want to try the microsoft drivers "High Definition Audio Device", because the. Please install the Microsoft UAA HDMI Audio Class System Driver. This should prevent any conflict when installing the new version from the previous version. I tried downloading the driver from the motherboard's website, but nothing worked. When you rule out any damage to the device, connecting cables or port for this error, only one reason is left. Then choose 'Browse my computer for Driver Software' - 'Let me pick from a list of available drivers' If you do not see the default High Definition Audio device, untick 'Show Compatible Hardware' On the left, select Microsoft, then on the right scroll down to find 'High Definition Audio Device Version 10.0. . For use with systems running Microsoft® Windows® 7 or 10 AND equipped with AMD Radeon™ graphics, AMD Radeon Pro graphics, or AMD processors with Radeon graphics.

This is a CODEC whose purpose is to make it possible for you to play sounds on your computer. d. Restart the computer it will automatically be installed. In Sound panel do you have the Main Audio Device (Your TV set) set as "Default"? By the way, C:\AMD is always created whenever you run the AMD Driver package. I am … I re-installed the GPU drivers from AMD which included the audio drivers for the add on video card. The sound coming out from my computer is terrible and I've tried everything.

You can follow the question or vote as helpful, but you cannot reply to this thread. Run the playing Audio troubleshooter. This thread is locked. If you have it connected to the Motherboard then the 200GE Integrated Graphics is being used and if you have it connected to the GPU card than the RX470 Graphics is being used. Learn More.

Great! Does anyone could help me to download the concerned driver and give mer the implementation process. Do you have your Main Audio device, TV Set, connected to the GPU card or to the Motherboard via HDMI cable? Out of curiosity, I uninstalled the Realtek LAN driver on both the Device Manager and the Apps & Features, and they reinstalled fine after the restart. I can see that your AMD Driver is properly installed and working since in Device Manager there are no errors. technical support services. I did all as you said and still no change. . If the driver is not compatible your hardware will not work correctly and your computer might become unstable or stop working completely. " I need the High Definition Audio Device driver . The Device Manager is not showing anything. Learn More. AMD Adrenalin 18.11.2 HDMI audio drivers are missing in installer. It shows up in the Apps & Features, but not in the Device Manager.

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